Department: Clinical Services
Position Type: PRN
Travel Requirements: Travel within a 50-mile radius required
Reports To: Staffing Coordinator/Administrator

Position Summary

Metro Hands Home Care Services is seeking a compassionate, skilled, and dependable Registered Nurse (RN) to provide professional nursing assessments, supervisory visits, client education, and clinical oversight for home care clients. The RN will collaborate with physicians, caregivers, families, and interdisciplinary team members to ensure quality patient care while promoting safety, independence, and dignity in the home environment.

The ideal candidate must possess strong clinical assessment skills, excellent communication abilities, and the ability to work independently in a home care setting.

Essential Duties and Responsibilities

• Conduct initial nursing assessments and ongoing reassessments of client care needs.
• Develop, implement, and update individualized service plans in collaboration with physicians, clients, families, and the care team.
• Perform skilled nursing visits and supervisory visits in accordance with state regulations and agency policies.
• Monitor and document patient condition, response to treatment, medications, and any changes in physical or emotional status.
• Provide patient and caregiver education regarding disease management, medication administration, infection prevention, wound care, safety precautions, and overall health maintenance.
• Supervise caregivers and provide written instructions regarding client-specific care needs.
• Ensure proper documentation of clinical notes, assessments, supervisory visits, incident reports, and progress updates in a timely manner.
• Coordinate care with physicians, therapists, case managers, hospitals, and other healthcare professionals as needed.
• Identify safety concerns within the home environment and recommend appropriate interventions to reduce risks.
• Participate in staff meetings, in-service training, continuing education, and quality improvement initiatives.
• Assist with policy development, clinical compliance, and survey preparedness as requested by administration.
• Maintain strict confidentiality of all client, employee, and agency information in compliance with HIPAA regulations.
• Report suspected abuse, neglect, or exploitation in accordance with mandated reporting laws and agency procedures.
• Participate in on-call, weekend, and holiday rotation schedules as needed.
• Maintain accurate timekeeping and adhere to agency attendance and dress code requirements.
• Properly utilize and maintain agency equipment, supplies, and resources.
• Comply with all federal, state, and agency policies related to infection control, safety, and patient care standards.

Qualifications

• Active and unrestricted Registered Nurse (RN) license in the State of Florida.
• Minimum of one (1) year nursing experience preferred; home care experience strongly preferred.
• Current CPR certification required.
• Valid driver's license, reliable transportation, and proof of automobile insurance required.
• Ability to travel within assigned service areas.
• Strong assessment, organizational, documentation, and communication skills.
• Ability to work independently and manage multiple priorities effectively.
• Knowledge of home care regulations and standards preferred.

Department: Clinical Services
Position Type: PRN
Travel Requirements: Travel within a 50-mile radius required
Reports To: Staffing Coordinator/Registered Nurse Supervisor

Position Summary

Metro Hands Home Care Services is seeking a compassionate and dependable Licensed Practical Nurse (LPN) to provide quality nursing support and clinical oversight to clients receiving care in the home setting. The LPN will work under the supervision of a Registered Nurse (RN) and collaborate with caregivers, physicians, families, and interdisciplinary team members to ensure clients receive safe, effective, and compassionate care.

The ideal candidate will possess strong clinical skills, excellent communication abilities, and the ability to work independently while maintaining compliance with agency policies and state regulations.

Essential Duties and Responsibilities

• Conduct supervisory visits and assist with ongoing client assessments as assigned.
• Participate in orientation, in-service education programs, staff training, and teaching activities.
• Implement and follow individualized service plans under the direction and supervision of the Registered Nurse.
• Observe, document, and report patient symptoms, medication reactions, treatment responses, and changes in physical or emotional condition.
• Assist in implementing preventative and safety measures to maintain a safe home environment for clients.
• Maintain accurate and timely clinical documentation, progress notes, and reports in accordance with agency standards.
• Communicate and coordinate client care with physicians, case managers, caregivers, and other healthcare providers as appropriate.
• Provide education and support to patients and families regarding care needs, safety, medications, and health maintenance.
• Supervise caregiver services and provide written instructions related to patient care tasks.
• Maintain strict confidentiality of all patient and agency information in compliance with HIPAA regulations.
• Report suspected abuse, neglect, or exploitation in accordance with state and federal reporting requirements.
• Assist agency leadership with clinical operations, policy implementation, and quality improvement initiatives as assigned.
• Participate in surveys, audits, special projects, and agency meetings as requested.
• Maintain accurate timekeeping and comply with agency attendance and dress code policies.
• Participate in weekend, holiday, and on-call rotations as needed.
• Properly utilize and maintain agency property, equipment, supplies, and resources.
• Adhere to all agency policies and procedures including infection control, safety, reporting, and clinical practice standards.

Qualifications

• Graduate of an accredited school of nursing.
• Active and unrestricted Licensed Practical Nurse (LPN) license in the State of Florida.
• Current CPR certification required.
• Minimum of one (1) year nursing experience preferred; home care experience strongly preferred.
• Previous supervisory or home care assessment experience preferred.
• Excellent verbal and written communication skills.
• Strong organizational skills and ability to manage multiple priorities effectively.
• Ability to respond appropriately and efficiently during patient emergencies or unexpected situations.
• Self-motivated and capable of working independently with minimal supervision.
• Knowledge of infection control practices and exposure precautions related to body fluids and chemicals.
• Ability to pass background screening requirements.
• Valid driver's license, reliable transportation, and proof of automobile insurance required.
• Basic computer proficiency and electronic documentation skills required.
• Ability to travel throughout assigned service areas.

Department: Non-Clinical Services
Position Type: PRN
Travel Requirements: Travel within a 50-mile radius required
Reports To: Staffing Coordinator/Supervising Nurse

Position Summary

Metro Hands Home Care Services is seeking compassionate, dependable, and professional Certified Nursing Assistants (CNAs) to provide quality personal care and supportive services to clients in the home setting. The CNA will assist clients with activities of daily living while promoting independence, dignity, safety, and comfort.

The ideal candidate will possess strong caregiving skills, excellent communication abilities, and a genuine passion for serving elderly, disabled, and medically fragile individuals in the home care environment.

Essential Duties and Responsibilities

• Assist clients with activities of daily living (ADLs), including bathing, grooming, dressing, toileting, oral care, shaving, and eating assistance.
• Assist with ambulation, transfers, positioning, and mobility support while maintaining client safety.
• Monitor and report changes in client condition, behavior, or environment to the supervising nurse or agency staff.
• Take and record vital signs as assigned, including temperature, pulse, respirations, and blood pressure.
• Provide companionship and emotional support to clients and families.
• Maintain a clean, safe, and healthy environment for clients in accordance with infection control standards.
• Assist with home management tasks and light housekeeping related to client care.
• Reinforce proper nutrition and hydration as directed by the care plan.
• Follow individualized Service Plans of Care and communicate concerns or updates to the agency supervisor regularly.
• Ensure all assignments, documentation, and communication are completed accurately and timely.
• Utilize proper body mechanics and safety precautions during all client care activities.
• Respond appropriately in emergency situations and follow agency emergency procedures.
• Maintain confidentiality of all client and agency information in compliance with HIPAA regulations.
• Attend required in-service trainings, staff meetings, and continuing education programs.
• Adhere to agency attendance policies, dress code requirements, and professional conduct standards.
• Properly maintain agency equipment, supplies, and resources.

Qualifications

• High School Diploma or GED required.
• Active Certified Nursing Assistant (CNA) certification in the State of Florida required.
• Current CPR and Basic First Aid certification preferred.
• Minimum of one (1) year experience in personal care, hospital, nursing home, assisted living, or home care setting preferred.
• Demonstrated compassion and sensitivity toward elderly and disabled populations.
• Ability to read, write, understand, and follow written and verbal instructions.
• Strong communication and interpersonal skills.
• Ability to work independently while accepting supervision and direction appropriately.
• Must successfully complete background screening requirements prior to employment.
• Reliable transportation, valid driver's license, and proof of automobile insurance required.
• Ability to travel within assigned service areas.

Department: Non-Clinical Services
Position Type: PRN
Travel Requirements: Travel within a 50-mile radius required
Reports To: Service Supervisor/Staffing Coordinator

Position Summary

Metro Hands Home Care Services is seeking compassionate and dependable Personal Care Aides (PCAs) to provide non-medical supportive care to clients in their homes. The PCA assists clients with activities of daily living while promoting independence, dignity, comfort, and safety in the home environment.

The ideal candidate must possess strong interpersonal skills, patience, professionalism, and a genuine passion for caring for elderly, disabled, and medically fragile individuals.

Essential Duties and Responsibilities

• Assist clients with ambulation, transfers, mobility, and positioning.
• Provide assistance with bathing, grooming, dressing, oral care, shaving, toileting, and feeding as needed.
• Support clients with light housekeeping and home management tasks.
• Maintain a safe, clean, and sanitary home environment.
• Reinforce infection control and safety procedures within the home setting.
• Assist with basic medically related activities as permitted, including obtaining vital signs and encouraging proper nutrition and hydration.
• Follow individualized Service Plans of Care and report any concerns or changes in client condition to the supervising staff.
• Maintain professional communication with agency supervisors regarding client assignments and care updates.
• Provide companionship and emotional support to clients and families.
• Respond appropriately to emergencies and follow agency safety protocols.
• Maintain confidentiality of all client and agency information in compliance with HIPAA regulations.
• Complete all required documentation accurately and in a timely manner.
• Attend required in-service training, meetings, and continuing education programs.
• Adhere to agency attendance, dress code, and professional conduct policies.

Qualifications

• High school diploma or GED required.
• Completion of an approved Personal Care Aide training program preferred.
• Minimum of one (1) year experience in personal care, home care, hospital, nursing home, or related healthcare setting preferred.
• Demonstrated compassion and sensitivity toward elderly and disabled populations.
• Ability to read, write, follow instructions, and effectively communicate with clients and staff.
• Strong verbal and written communication skills.
• Ability to work independently while accepting supervision and direction appropriately.
• Must successfully pass criminal background screening prior to employment.
• Reliable transportation, valid driver's license, and proof of automobile insurance required.
• CPR and First Aid certification preferred.
• Ability to travel throughout assigned service areas.

Department: Non-Clinical Services
Position Type: PRN
Travel Requirements: Travel within a 50-mile radius required
Reports To: Staffing Coordinator/Service Supervisor

Position Summary

Metro Hands Home Care Services is seeking caring, dependable, and compassionate Companion/Sitters to provide non-medical companionship and supportive services to clients in the home setting. The Companion/Sitter plays an important role in promoting client comfort, safety, emotional well-being, and independence while assisting with light household tasks and daily support activities.

The ideal candidate should possess strong communication skills, patience, professionalism, and a compassionate attitude toward elderly and disabled individuals.

Essential Duties and Responsibilities

• Provide companionship and emotional support to clients in the home setting.
• Assist with light housekeeping and maintaining a safe, clean environment.
• Prepare basic meals and assist with meal setup as needed.
• Provide transportation assistance for errands, appointments, or community activities as authorized.
• Monitor client safety and report changes in condition or concerns to agency supervisors.
• Reinforce home safety and infection control practices.
• Assist clients with reminders for daily routines and activities.
• Respond appropriately to emergencies and follow agency safety procedures.
• Maintain professional communication with clients, families, and agency staff.
• Ensure quality and safe delivery of home care services.
• Complete required documentation and reports accurately and timely.
• Maintain confidentiality of all client and agency information in compliance with HIPAA regulations.
• Attend required in-service training, meetings, and continuing education programs.
• Follow agency attendance policies, dress code requirements, and professional conduct standards.

Qualifications

• High school diploma or GED required.
• Ability to read, write, follow instructions, and complete required training or competency assessments.
• Experience working with elderly or disabled individuals preferred.
• Demonstrated compassionate and respectful attitude toward client care.
• Good verbal communication and interpersonal skills required.
• Ability to work independently while accepting supervision and direction appropriately.
• Must successfully complete criminal background screening prior to employment.
• Ability to attend annual in-service training requirements.
• Reliable transportation, valid driver's license, and proof of automobile insurance preferred.
• Ability to travel throughout assigned service areas.

Department: Administration
Position Type: PRN/Part-Time/Full-Time
Travel Requirements: Up to 50 miles as needed
Reports To: Administrator/Office Manager

Position Summary

Metro Hands Home Care Services is seeking a highly organized, professional, and dependable Office Assistant to support the daily administrative operations of the agency. The Office Assistant will provide clerical, scheduling, customer service, and office support functions while assisting management in maintaining efficient agency operations.

The ideal candidate will possess excellent communication skills, strong organizational abilities, attention to detail, and the ability to multitask in a fast-paced home care environment.

Essential Duties and Responsibilities

• Answer incoming phone calls, respond to inquiries, and provide general company information.
• Greet clients, caregivers, visitors, and vendors professionally and courteously.
• Perform general clerical duties including filing, copying, scanning, faxing, and organizing documents.
• Maintain client and caregiver files, records, and correspondence in accordance with agency policies.
• Assist with scheduling appointments, meetings, orientations, and training sessions.
• Prepare reports, spreadsheets, presentations, and other administrative documents as requested.
• Update staff calendars and maintain organized schedules for office operations.
• Assist with onboarding paperwork and administrative support for new hires.
• Support payroll preparation and timekeeping processes as assigned.
• Monitor and maintain office supplies, equipment, and inventory.
• Coordinate mail distribution, packages, and courier services.
• Assist with company events, staff meetings, employee appreciation activities, and special projects.
• Maintain confidentiality of all agency, client, and employee information in compliance with HIPAA regulations.
• Ensure office areas, conference rooms, and training rooms remain clean, organized, and prepared for use.
• Provide administrative support to management and assist with daily operational needs.
• Maintain professionalism and positive communication with staff, clients, and community partners.

Qualifications

• High school diploma or equivalent required; associate's or bachelor's degree preferred.
• Previous administrative, customer service, office support, or healthcare office experience preferred.
• Proficiency in Microsoft Office Suite including Word, Excel, PowerPoint, Outlook, and scheduling systems.
• Strong organizational, multitasking, and time management skills.
• Excellent written and verbal communication abilities.
• Ability to work independently and efficiently in a fast-paced environment.
• Strong attention to detail and problem-solving skills.
• Professional demeanor and positive attitude.
• Willingness to learn and grow within the company.
• Ability to maintain confidentiality and professionalism at all times.